Executive
Summary
Introduction
Measures of Activity
Delivery Methods
Administrative Structures
Instructional Practices
Membership in Networks
Support Services for
Students and Faculty
Telecommunications
Equipment and Services
Concluding Remarks
The survey which is analyzed in
the following pages was collected during the summer and early
fall of 1998. The survey was designed to capture the extent
and the character of the distance education activities of
all Maryland colleges and universities. It does not include
out-of-state institutions that might have been operating in
the State.
The data covers the four instructional
sessions of calendar 1997 -- the winter session, the
Spring semester, the summer session, and the Fall semester.
A few of the most significant findings resulting from the
survey and analyzed in the following pages are:
- During 1997, Maryland colleges
and universities offered 1,245 credit courses by distance
education with 29,145 enrollments.
- In rank order, the
most popular modes of delivery for distance education
were
(1) one-way, pre-recorded
video (493 courses);
(2) two-way interactive
video and audio (335 courses);
(3) asynchronous online
instruction (153 courses).
- 25% of all distance education
courses were developed by a commercial vendor.
- 14 institutions had an administrative
office dedicated to distance education in 1997.
- In 1997, 10 Maryland institutions
offered 17 degree programs either primarily or entirely
by distance education.
- In rank order, the primary
audiences for distance education courses were
(1) undergraduate students
(857 courses);
(2) graduate students (109
courses);
(3) professional continuing
education students (41 courses); and
(4) other continuing education
students (35 courses).
The most striking facts that emerge
from the data are:
- the gap between the widespread
use of distance education among community colleges and
the comparative paucity of distance education activity
at public 4-year institutions and independent colleges
and universities (with the notable exception of the University
of Maryland University College);
- the relatively small number
of colleges offering distance education courses by asynchronous
online instruction;
- the lack of baseline technology
necessary for the delivery of asynchronous computer-aided
courses at most institutions (which may explain point
2 above); and
- the existence in each segment
of "leading institutions" -- institutions far
exceeding the norm in the number of distance education
offerings.
When reading this report, one
should note that "distance education is not for everyone."
Certain institutions have made a clear policy decision that
the provision of distance education is not appropriate to
their mission. In other cases, faculties have decided that
their discipline does not lend itself to distance education.
These are reasonable and valid decisions. Each institution
must decide what is the proper balance between traditionally
delivered instruction and instruction delivered by distance
education. But that decision should be based on academic grounds,
not on a lack of information technology resources.
If, as many experts contend,
much of the future growth in higher education enrollments
will be in the use of information technologies to reach new
markets, colleges and universities which have not entered
distance education in a competitive way will be at a great
disadvantage.
In Section on
Concluding
Remarks, certain implications for policymakers
are discussed.
The purpose of this report is
to provide, for the first time, a portrait of the use of distance
education by Maryland colleges and universities. This survey
was initially developed by the Distance Education Advisory
Council of the Maryland Higher Education Commission. It was
subsequently reviewed and revised by a number of other advisory
groups and campus and segmental representatives.
The collection of the data took
on a new urgency when Governor Parris N. Glendening appointed
the Governors Commission on Technology in the Higher
Education in January 1998. With the prospect of the State
investing heavily in information technology for higher education,
it became crucial that there be a factual base for the States
action. Therefore, the survey was distributed to all degree-granting
institutions in the State in the summer of 1998, requesting
data for calendar year 1997. The reader should
be aware that there was extensive expansion in distance education
during 1998; so the data herein are best seen as indicators
of the relative size of the activity among the several institutions
and segments of higher education in 1997 rather than as an
indicator of that activity by individual institutions in 1999.
For the purposes of this survey,
the term "distance education" refers to
education or training delivered
off-campus via audio, video and/or computer technologies,
but does not include courses conducted exclusively
via traditional print-based correspondence or courses
in which the instructor travels to the remote site to
deliver instruction in person for all class meetings.
Detailed tables containing the
institutional responses to the survey are presented following
the text of this report. Of the 55 degree-granting institutions
in the State at the time of the survey, all but one independent
institution responded to the survey. It should be noted that
the several professional schools of the University of Maryland,
Baltimore reported separately and have been reported separately
in the tables. Also, only one response was received for the
three campuses of Montgomery College; while each of the campuses
of the Community College of Baltimore County reported separately.
In the report that follows, the
data tables have been analyzed in seven topical categories:
(1) Measures of activity
(2) Delivery methods
(3) Administrative structures
(4) Instructional practices
(5) Membership in networks
(6) Support services for students and faculty
(7) Telecommunications equipment and services
Tables integrated into the
text are indicated by letters.
During the calendar year 1997,
there were four instructional periods at most degree-granting
institutions in Maryland. Institutions were asked to report
four indicators of the level of distance education (DE) activity
for each of these sessions. The four indicators are
Number of credit courses delivered
by distance education
Enrollment in credit courses
delivered by distance education
Number of non-credit courses
delivered by distance education
Enrollment in non-credit courses
delivered by distance education.
When examining the data for
courses, one must keep in mind that this data includes all
forms of electronically delivered courses. Therefore, one
should not read into these numbers the prevalence or
scarcity of a particular type of technology -- say, online
courses or interactive video courses, because all methods of
delivery are combined in this section. The extent of the use
of different technologies is discussed in a later section of
this report.
Credit Courses Offered by Distance
Education
During 1997, 31 institutions offered
a total of 1,245 credit-bearing courses by distance education
during 1997. A few of these courses were repeated from session
to session. So, the total of 1,245 contains courses duplicated
from semester to semester. The large number of courses offered
by the community colleges by distance education (837) are
dominated by courses offered through the College of the
Air, which are broadcast by Maryland Public Television.
The most striking feature of Table A is the relatively small
number of courses offered by independent colleges and universities.
However, the University of Maryland University College offered
almost all of the DE courses attributed to the public 4-year
institutions.
|
Institutions
Surveyed
|
Winterim
1996-97 |
Spring
Semester
1997 |
Summer
Session
1997 |
Fall
Semester
1997 |
Total
Courses |
| Public Four-Year Institutions |
0 |
187 |
136 |
247 |
351 |
| Community Colleges |
17 |
339 |
129 |
352 |
837 |
| Independent Institutions |
0 |
21 |
3 |
33 |
57 |
| Total |
17 |
547 |
268 |
632 |
1245 |
Among the public 4-year institutions,
courses were concentrated in a few institutions. In fact,
of the 351 credit courses offered by the public 4-year institutions,
the University of Maryland University College (UMUC) offered
216. The next most active public 4-year campus, University
of Maryland College Park, offered only 37 courses.
The courses offered by community
colleges were relatively evenly distributed among the colleges,
with all but one community college offering some distance
education credit courses. The most active community colleges
were Anne Arundel Community College (125 credit courses),
Howard Community College (110), Montgomery College (103),
CCBC Catonsville (84), Charles County Community College (77),
Chesapeake College (50), and Allegany College of Maryland
(48).
The independent institutions
offered very few credit courses by distance education during
1997 -- only 57. The most active campus was the Johns Hopkins
University, offering 23 courses during the year. Goucher College
was next with 16. Capitol College offered 11. Interestingly,
one of the most active independent colleges in distance education
in 1999--Loyola College--reported only one credit course by
DE in 1997.
| Public
4-year Institutions (13 institutions)
Bowie State U. (21)
Frostburg State U. (16)
Towson U. (7)
U. of Baltimore (13)
U. of Md, Baltimore Co.(19)
U. of Md., College Pk (37)
U. of Md., Eastern.Shore (6)
U. of Md. Univ. Coll.(216)
|
Community
College (18 institutions)
Allegany Coll. of Md. (48)
Anne Arundel CC (125)
Baltimore City CC(27)
Carroll CC (40)
CCBC Catonsville (84)
CCBC Dundalk (6)
CCBC Essex (23)
Charles County CC(77)
Chesapeake Coll. (50)
Frederick CC (37)
Garrett College (8)
Hagerstown CC (13)
Harford CC (14)
Howard CC (110)
Montgomery Coll. (103)
Prince George's CC(68)
Wor-Wic CC (4) |
Independent Colleges
and Universities
(24 institutions)
Capitol College (11)
Goucher College (16)
Johns Hopkins U. (23)
Loyola College (1)
Md. Inst., College of Art (6)
|
| Totals 351 |
837 |
57 |
There were 29,415 headcount enrollments
in credit-bearing courses offered by distance education during
calendar 1997. For the Fall 1997 semester, which can most
easily be compared with other statewide data, there were 12,355
enrollments in DE credit courses.
If one assumes that all
of the credit courses were 3-credit courses, then one can
assume that the equated full-time course load per student
would be 10 courses (15 credit hours per semester, or 30 credit
hours per year). By dividing the number of individual enrollments
by the assumed course load, the resulting number of full-time
equivalent students (FTES) for calendar year 1997 would be
2,941. This number would have to be adjusted slightly to account
for graduate students, who take fewer courses per semester.
Still, the total of around 2,800 - 2,900 FTES is a relatively
safe estimate. If one compares FTE enrollment in DE in 1997
to total FTE enrollment in all credit courses for that year,
the enrollment in DE accounted for approximately 2% of total
FTE enrollment.
| Institutions Surveyed |
Winterim
1996-97 |
Spring
Semester '97 |
Summer
Session '97 |
Fall
Semester '97 |
Total |
|
Public Four-Year Institutions
|
0 |
4,755 |
2,731 |
5,474 |
12,940 |
|
Community Colleges |
210 |
6,395 |
2,718 |
6,469 |
15,822 |
|
Independent Institutions |
0 |
217 |
24 |
412 |
653 |
|
Total |
210 |
11,367 |
5,473 |
12,355 |
29,415 |
There were very few non-credit
courses offered by distance education during 1997. This is
somewhat surprising since the audience for distance education
is generally assumed to be already employed adults, who might
be considered a ready market for non-credit personal and professional
development opportunities.
Statewide 128 non-credit
courses were offered by distance education. Of these, the
vast majority (98) were offered by community colleges.
| Institutions Surveyed |
Winterim
1996-97 |
Spring
Semester '97 |
Summer
Session '97 |
Fall
Semester '97 |
Total
|
|
Public Four-Year
Institutions
|
0
|
1
|
7
|
14
|
22
|
|
Community Colleges
|
0
|
44
|
3
|
51
|
98
|
|
Independent
Institutions
|
0
|
2
|
2
|
4
|
8
|
|
Total
|
0
|
47
|
12
|
69
|
128
|
Since the number of non-credit
DE courses was small compared to the number of credit DE courses,
the enrollment in non-credit courses was also proportionately
smaller than that in credit courses. For the calendar year
1997, the non-credit DE enrollments were 1,054, compared to
29,415 credit enrollments in DE courses.
| Institutions Surveyed |
Winterim
1996-97 |
Spring
Semester '97 |
Summer
Session '97 |
Fall
Semester '97 |
Total
|
|
Public Four-Year
Institutions
|
0
|
24
|
22
|
305
|
351
|
|
Community Colleges
|
0
|
307
|
59
|
265
|
641
|
|
Independent
Institutions
|
0
|
32
|
30
|
0
|
62
|
|
Total
|
0
|
363
|
111
|
570
|
1,054
|
The survey sought answers to two
major questions concerning delivery methods:
Which were the primary technologies
used?
What were the intended instructional
sites?
The survey distinguished among
9 primary instructional technologies and also had an "other"
option. Twelve alternate delivery sites were offered, including
at the students home. Summary data are presented in
Tables F and G on the following page.
By far the largest number of courses
(493) were delivered by one-way, pre-recorded video. This
is probably an indication of the large number of courses offered
by the College of the Air, a consortium of colleges
(mostly community colleges) contracting with Maryland Public
Television to offer college courses for credit, with the video
being broadcast by MPT into students homes.
The second most numerous category
is those courses (335) offered by 2-way interactive video
and audio. This category includes courses offered over three
networks:
(1) the Maryland Distance Learning
Network (MDLN),
(2) the University System of Maryland Interactive Video
Network (IVN), and
(3) the Baltimore Region Community Colleges Instructional
Video Network (BRCCIVN).
MDLN is a full-motion video, fiber
optic DS-3 network managed by Bell Atlantic. IVN and BRCCIVN
are compressed video networks carried on T-1 lines. A MDLN
classroom connects four sites interactively with video quality
similar to a home television. There are 8 monitors in a classroom
(4 in front for the students to see, 4 in back for the teacher
to see). An IVN or BRCCIVN classroom has two monitors-one
showing the distant class and one the classroom where instruction
takes place. The compressed video is slightly distorted.
The third most popular technology
for delivering DE instruction in 1997 was "asynchronous
online instruction." This instruction is entirely computer-based,
usually available through the Internet. A course offered online
is available to any student world-wide with access to the
Internet. Such an instructional mode has only been available
for a few years; but most regard it as the most promising
technology for the future growth of distance education. In
1997, two colleges offered 51 of the 79 online courses offered
by community colleges in 1997. Other community colleges that
were active in online instruction in 1997 were Prince Georges
Community College (10 courses), Anne Arundel Community College
(6), Carroll Community College (6), Community College of Baltimore
County (3), Howard Community College (2), and Chesapeake College
(1).
| Institutions Surveyed |
2-way
interactive
video and
audio |
1-way
video,
2-way
audio |
1-way
video,
1-way
audio |
1-way
prerecorded
video |
Audio-
graphics |
2-way
audio |
1-way
audio |
Asynch.
online |
2-way
online |
Other |
| Public Four-Year Institutions |
109 |
44 |
0 |
21 |
0 |
0 |
0 |
55 |
0 |
113 |
| Community Colleges |
207 |
41 |
16 |
472 |
0 |
1 |
2 |
79 |
24 |
0 |
| Independent Institutions |
19 |
0 |
0 |
0 |
0 |
0 |
1 |
19 |
6 |
0 |
|
Total |
335 |
85 |
16 |
493 |
0 |
1 |
3 |
153 |
30 |
113 |
| Institutions Surveyed |
Branch
Campus |
Public
4-year
college
or univ. |
Community
College |
Independent
college or
university |
Public
secondary
school |
Public
elem. or
middle
school |
Student's
name |
Private
sector
work-
place |
State
agency |
Military
base |
Other
sites |
| Public Four-Year Institutions |
79 |
11 |
6 |
0 |
6 |
0 |
3 |
2 |
0 |
6 |
26 |
| Community Colleges |
129 |
5 |
83 |
3 |
29 |
0 |
69 |
0 |
0 |
1 |
49 |
| Independent Institutions |
12 |
3 |
10 |
3 |
2 |
0 |
14 |
0 |
0 |
0 |
1 |
|
Total |
220 |
19 |
99 |
6 |
37 |
0 |
86 |
2 |
0 |
7 |
76 |
As we have seen, independent
colleges offered few courses by distance education in 1997.
Most of the courses were offered by two institutions: Johns
Hopkins University and Capitol College. The Johns Hopkins
University offered 14 courses online and 9 using interactive
video. Capitol College offered 4 courses online and 7 with
interactive video. The totals in these two categories for
all independent colleges were 19 online and 19 by interactive
video. Loyola College offered 3 interactive video courses.
Public 4-Year Institutions
(13 institutions) |
Community Colleges
(18 institutions) |
Independent Colleges and
Universities (24 institutions) |
University of Md. Univ.
College (55)
|
Anne Arundel CC (6)
Carroll CC (6)
CCBC Catonsville (3)
Chesapeake Coll. (1)
Howard CC (2)
Montgomery Coll. (51)
Prince George's CC (10) |
Capitol College (4)
Goucher College (1)
Johns Hopkins University (14)
|
|
Totals 55
|
79
|
19
|
The promise of distance education
is that every person will have access to the educational offerings
they desire at any time and in any place. Actually, this promise
can only be fulfilled by asynchronous online instruction.
In 1997, most of the electronically delivered instruction
was video-based -- either College of the Air courses
broadcast by MPT, or interactive video courses involving regularly
scheduled classes in teleclassrooms. The most popular delivery
sites were video classrooms at branch campuses (220 courses)
and "another college or university" (19 courses
delivered to 4-year campuses; 99 to community college campuses).
While colleges reported delivering 86 courses "at the
students home," these can safely be assumed to
be primarily MPTs College of the Air courses.
A surprising number of courses are reported by community colleges
to be delivered to "sites outside Maryland." There
were 44 such courses reported.
Once again, the discrepancy between
the activity of the public institutions and the independent
colleges and universities is striking. Whereas 220 courses
were delivered to branch campus sites by video, only 12 of
these were offered by independent institutions. While public
colleges and universities beamed 72 courses into students
homes, independent colleges offered only 14 courses this way.
Two aspects
of administrative structure were explored by the survey. Institutions
were asked how they developed course content for distance
education and whether or not the institution had a separate
administrative unit responsible for distance education.
It was not surprising to note
that the largest group of DE courses were developed by the
faculty of the institutions offering the courses. (See Table
I) Of the 1,184 courses reported in response to this question,
463 (39%) were developed by the institutions faculty
members. Another 240 (20%) were developed collaboratively
by faculty content specialists, instructional designers, technology
specialists, and administrators working as a team.
However, it was surprising to
see that 302 (25%) of the courses were developed by commercial
vendors. Almost all of the courses developed by commercial
vendors were reported by the community colleges. It may be
assumed that many of these are College of the Air courses
distributed by the Public Broadcasting Services Adult
Learning Service and the Annenberg CPB project. Whatever the
source, the use of commercial vendors is a significant development
in the academic world.
Among independent colleges, all
but one course reported was developed by either institutional
faculty or an institutional collaborative team. One course
was developed by a commercial vendor.
As of the fall of 1997,
very few colleges or universities had created a separate,
dedicated administrative unit for distance education. The
practice was most common among the community colleges. Eight
(8) of the 18 responding community college campuses had such
an office. Four (4) of the 13 public 4-year institutions had
created a separate office. Only 2 of the 23 responding independent
institutions had a separate administrative unit for distance
education.
| |
Developed by |
Institution
Surveyed |
Faculty |
Distance Learning Center |
Collaboration |
Another
Institution |
Collaboration
with another
Institution |
Commercial
Vendor |
Unknown |
Other |
| Public Four-Year Institutions |
135 |
0 |
162 |
32 |
8 |
19 |
0 |
2 |
| Community Colleges |
292 |
0 |
71 |
38 |
2 |
283 |
0 |
96 |
| Independent Colleges |
36 |
0 |
7 |
0 |
1 |
0 |
0 |
0 |
| Total |
463 |
0 |
240 |
70 |
11 |
302 |
0 |
98 |
| Institutions Surveyed |
Institutions with dedicated
distance education offices |
| Public Four-Year Institutions |
4 |
| Community Colleges |
8 |
| Independent Institutions |
2 |
| Total |
14 |
The institutions
surveyed were asked several questions concerning the nature
of their distance education offerings. The general intent
was to determine the relationship of their offerings to their
traditional on-campus curriculum.
Of the 1,373 credit
and non-credit courses offered in 1997s four instructional
periods, 256 or 19% of all DE courses had no equivalent course
taught on-campus during the same semester or instructional
period. This does not necessarily mean the DE course was developed
solely for DE delivery, but it does mean that the DE offerings
were expanding the instructional offerings of the colleges
and universities.
UMUC led the 4-year
public institutions with 102 courses offered exclusively by
DE. UMCP offered 45 only by DE. Leaders among the community
colleges in this category were Charles Community College (30)
and CCBC Catonsville (19). Among the independents, only Capitol
College with 4 courses and Loyola College with one course
offered DE courses that were not being offered on the home
campus also.
| Institutions Surveyed |
Courses Offered
Only by Distance Education |
| Public Four-Year Institutions |
160 |
| Community Colleges |
91 |
| Independent Institutions |
5 |
| Total |
256 |
Distance education would
appear to lend itself to the offering by colleges of customized
training activities to private industry, government, and professional
groups. In fact, certain institutions -- most notably University
of Maryland University College -- have emphasized this form
of instruction. Of the 80 customized training activities offered
by DE reported by the responding institutions, UMUC offered
45, and Towson University offered another 16. Hagerstown Community
College reported 5 customized training activities, and Allegany
College of Maryland offered 4. Among the independents, only
Loyola College reported offering customized training by DE,
with 3 such activities.
| Institutions Surveyed |
Customized
Training Activities Offered by
Distance Education |
| Public Four-Year Institutions |
61 |
| Community Colleges |
16 |
| Independent Institutions |
3 |
| Total |
80 |
The development of an individual
course for delivery by distance education can be a very difficult
and challenging task. The offering of entire degree
programs, therefore, is not an easy goal to be accomplished.
An associate degree requires at least 60 credits earned or
approximately 20 courses. A bachelors degree requires
at least twice that amount -- 120 credits or 40 courses. Masters
degree programs are shorter in length (at least 30 credits
or around 10 courses).
Given the size of this task, and
the fact that the spread of distance education is so recent,
it is not surprising, then, that very few institutions had
reached the point, in 1997, of offering entire degrees by
DE. In fact, only 6 of the 54 institutions surveyed reported
that they offered entire degree programs by distance education.
When asked if they offered any degree programs primarily
by distance education (meaning 75% or more of the courses
were DE courses), four more institutions joined the first
six.
Most of the complete degree programs
presently offered are at the Masters degree level. These
are shorter programs, and all the courses are concentrated
in the major discipline, making this a more manageable developmental
project as compared to a bachelors or associates
degree program requiring general education courses in many
disciplines.
| Institution Name |
Programs |
| Four-Year
Publics |
| Bowie State University |
Master of Arts, Mgmt. Information Systems Master
of Arts, Organizational Communications |
| UMCP (College Park) |
Master of Engineering, Reliability Master of Engineering,
Elect. Engineering |
UMUC
(University College) |
Master of General Administration Master of Science,
Comp.Sci.Mgmt. Master of Science, Tech. Mgmt. Master
of International Management |
| Community
Colleges |
| Anne Arundel Community College |
Associate in General Education |
| CCBC Catonsville |
Associate in General Education |
| College of Southern Maryland |
Associate in General Education |
| Frederick Community College |
Associate in General Education |
| Prince Georges Community College |
Associate in General Education Associate in Business
Management |
| Independent
Institutions |
| Goucher College |
Master of Arts, Historic Preservation Master of
Fine Arts in Creative Nonfiction |
| Johns Hopkins University |
Master of Public Health |
During 1997, colleges and universities
in Maryland had several video networks to which they might
belong. There were three (3) interactive video networks vying
for membership:
the Maryland Distance Learning
Network MDLN)
the University System of Marylands
Interactive Video Network (IVN)
the Baltimore Region Community
College Instructional Video Network (BRCCIVN).
The MDLN is a full-motion interactive
video network that allows four sites to be viewed and be interactive
simultaneously. It is managed by Bell Atlantic-Maryland and
includes public schools and health facilities as well as colleges
and universities (public and private, 4-year and 2-year).
The USMs IVN primarily connects the campuses of the
USM with a standards-based teleconferencing, compressed video
network. The BRCCIVN is also a basic teleconferencing network,
compatible with the USMs IVN.
The largest number of institutions
belonged to the MDLN (22), with its participation strongest
among community colleges (12 institutions). As expected, the
IVNs membership was strongest among the public 4-year
institutions (11 members). But 6 of the USM campuses were
members of both networks; as were 3 community colleges. The
BRCCIVN had 5 community college members and 1 public 4-year
member.
| Institutions Surveyed |
Maryland Distance Learning Network |
Univ. System of Maryland Instructional
Video Network |
Balt. Region Comm. College Instructional
Video Network |
| Public Four-Year Institutions |
6 |
11 |
1 |
| Community Colleges |
12 |
6 |
5 |
| Independent Institutions |
4 |
0 |
0 |
| Total |
22 |
17 |
6 |
Maryland colleges
and universities belong to a variety of satellite networks.
The largest number of institutions belonged to the Public
Broadcasting Systems Adult Learning Satellite Service
(PBS/ALSS) (13 institutions) and the National Technological
University (5). The PBS ALSS is the primary source of programming
for the College of the Air institutions. The National
Technological University provides courses related to engineering
and information technologies.
The institutions being surveyed were requested
to identify the primary audience for each of their credit and
non-credit courses. The common belief is that distance education,
especially asynchronous online instruction, is ideally structured
to appeal to adult, fully-employed learners who need to find time
in a busy schedule for education.
Institutions were asked to select from among a
variety of potential audiences as indicated in Table O. The
overwhelming majority of courses (82%) for which a primary
audience was identified were intended for undergraduate students.
This was perhaps inevitable; since community colleges offer the
greatest number of DE courses. Still, the vast majority of the
courses offered by the 4-year public institutions were also aimed
at undergraduates. The next largest preferred audience was
graduate students with 10.5% of all courses. Independent colleges
and universities emphasized graduate courses rather than
undergraduate study (27 graduate courses vs. 7
undergraduate courses). This has been a traditional market for
independent institutions.
Contrary to what may have been expected,
"professional continuing education students" and
"other continuing education students" were the primary
audiences for relatively few DE courses. No courses were reported
as aimed at high school or other public school students. It would
appear that -- at least as late as 1997 -- our colleges and
universities were not seeking out new markets but were serving
their traditional markets in new and more flexible ways.
Colleges and universities have
developed a number of ways to provide support for distance
education services. Obviously, these will vary by the form
of instruction. For example, a community college delivering
interactive video courses to a local high school may also
have the instructor visit the school on a regular basis. On
the other hand, a public university offering online courses
should be providing online student services also.
The major services provided in
support of distance education are contained in Table P. The
most notable of these are the electronic services. Thirty
(30) institutions provided students with e-mail or online
access to an instructor. Twenty-seven (27) institutions provide
electronic access to library materials. Twenty (20) institutions
provide online access to wide area networks for students.
| Institutions
Surveyed |
Under-graduate
Students |
Graduate
Students |
Professional
Continuing Education Students |
Other Continuing
Education Students |
High School
Students |
Elem/Middle
School Students |
Adult Basic Education Students |
| Four Year Public
Institutions |
236 |
81 |
6 |
1 |
0 |
0 |
0 |
| Community Colleges |
614 |
1 |
28 |
34 |
0 |
0 |
0 |
| Independent
Institutions |
7 |
27 |
7 |
0 |
0 |
0 |
0 |
|
Total |
857 |
109 |
41 |
35 |
0 |
0 |
0 |
| Institutions Surveyed |
Instructor Visits
Remote Site |
Toll-Free Telephone
E-mail or Online Access to Instructor |
Teaching Assistant, Tutor,
Facilitator at Remote Site |
Toll-Free Telephone, E-mail
or other online Access to Tech Support Staff |
Ability to Electronically
Access Library material |
Coop Agreements for Students
to use other Libraries |
Online Access to Wide Area
Network |
Telephone or computerized
Registration |
| Four Year Public Institutions |
8 |
8 |
5 |
6 |
8 |
6 |
5 |
4 |
| Community Colleges |
16 |
15 |
11 |
12 |
11 |
9 |
10 |
12 |
| Independent Institutions |
3 |
7 |
3 |
6 |
8 |
7 |
5 |
3 |
| Total |
27 |
30 |
19 |
24 |
27 |
22 |
20 |
19 |
One measure of the maturity of
an institution in offering distance education is the extent
to which the college or university has developed mechanisms
for preparing faculty to offer courses by distance education
rather than leaving faculty initiative to chance. Many institutions
offer several distance education courses because of the energy
and enterprising spirit of one or two faculty members. But
institutions that take distance education seriously provide
training and curriculum development support in an organized
and ongoing fashion.
During 1997, only around one-half
of the colleges and universities in Maryland had formal programs
of faculty training and distance education course development.
Training and technical assistance was far more available to
faculty at public institutions than at independent colleges
and universities. Twenty-four (24) of the 34 public instructional
units responding (the several "schools" of the University
of Maryland Baltimore responded separately) offered training
in the use and application of distance education technology.
Only 4 of the 23 responding independent institutions offered
such training. The same pattern held true when it came to
providing support for the development of curricula for distance
education courses and providing instruction in teaching methods
for DE courses.
|
Institutions
Surveyed |
Use
& Application of Distance Education Technologies |
Development
of Curricula for Distance Education Courses |
Teaching
Methods for Distance Learning Courses |
|
Four Year
Public Institutions |
8 |
5 |
6 |
|
Community
Colleges |
14 |
11 |
12 |
|
Independent
Institutions |
4 |
3 |
3 |
|
Total |
26 |
19 |
21 |
Institutions were requested to
indicate whether they owned or operated 25 specific types
of telecommunications equipment, facilities, or services.
For analysis, the equipment/facilities have been grouped into
three categories:
Video production facilities
and analog video links;
Compressed video, radio
and audio facilities;
Multi-media and computer-aided
instruction equipment and services.
Video Production Facilities and Analog Video Links
It must be remembered
that, before the 1990s, distance education using telecommunications
meant primarily video broadcasts or interactive video teleconferencing
using analog equipment such as satellite transmissions. Therefore,
during the 1970s and 1980s, many campuses invested in satellite
uplinks and downlinks, video production studios, and other
equipment (such as microwave transmission towers) to carry
analog video signals.
A large number
of the public campuses had full video production studios.
Of the 13 public 4-year institutions, 9 had studios. Likewise,
9 of the 18 community colleges had studios. Only two (2) of
24 independent institutions had studios. The same contrast
holds true for television field production units (mobile TV
trucks), with 6 public 4-year institutions and 6 community
colleges having these trucks. No independent institutions
had such units. (See Table R.)
Of all 31 public
institutions, only two community colleges did not have satellite
downlinks. The broad use by public institutions of satellite
technology once again contrasts starkly with the lack of such
equipment among the independents, where only 6 campuses reported
having satellite downlinks.
Twenty-three (23)
public institutions operated cable channels (CATV), and 6
managed their own broadcast TV stations.
Interactive compressed
video (including digital full-motion video) is relatively
new as a medium for distance education. The Maryland Distance
Learning Network was begun in 1994. MDLN, carried on broadband
DS-3 fiber optic lines, is compressed very little, so that
the received picture appears as full-motion television. The
University of Maryland
|
Institution
Surveyed |
Full Production
Studio |
TV Field
Production Units |
ITFS Channel |
ITFS Receive
Site |
Microwave
Dist. Links |
Ku Band Satellite
Uplink |
C Band Satellite
Uplink |
Ku Band Satellite
Downlink |
C Band Satellite
Downlink |
CATV Chann. |
Broadcast
TV Stations |
| Four Year Public Institutions |
9 |
6 |
5 |
4 |
4 |
1 |
1 |
12 |
13 |
9 |
3 |
| Community Colleges |
9 |
6 |
3 |
3 |
3 |
0 |
0 |
16 |
16 |
14 |
3 |
| Independent Institutions |
2 |
0 |
0 |
0 |
1 |
1 |
0 |
3 |
3 |
5 |
2 |
|
Total |
20 |
12 |
8 |
7 |
8 |
2 |
1 |
31 |
32 |
28 |
8 |
Table S. Number of Institutions
with Compressed Video, Radio & Audio Equipment for Distance
Education
| Institutions Surveyed |
Interactive Digital Compressed
Video Codes |
Broadcast Radio Stations |
FM Subchannel |
Audio Conferencing Bridge |
| Four Year Public Institutions |
10 |
5 |
1 |
4 |
| Community Colleges |
12 |
4 |
0 |
3 |
| Independent Institutions |
2 |
2 |
0 |
0 |
| Total |
24 |
11 |
1 |
7 |
Interactive Video Network (IVN)
and the Baltimore Regional Community College Interactive Video
Network are both heavily compressed, leading to slight distortions
of the picture. However, all three networks function well
as a distance learning medium. The full motion MDLN is more
easily accepted by public school children, but adults adapt
quickly to all three systems. Compressed video usage is now
growing more rapidly than satellite usage. On the other hand,
Web-based multi-media instruction on personal PCs is growing
more rapidly than interactive video in general.
Among the institutions responding
to the survey concerning their practices in 1997, 22 public
institutions (out of 31 total) and two (2) out of 23 responding
independent institutions were using interactive compressed
video to deliver courses.
The use of radio by colleges and
universities for course delivery is not wide-spread. Twelve
institutions reported having broadcast radio stations. However,
the use of these radio stations is usually for training communications
majors rather than for delivering instruction.
Several institutions (7)
reported using an audio conferencing bridge for instruction.
This is often used to provide interactive voice communication
in conjunction with the delivery of one-way video by satellite
or microwave.
The fastest growing form of distance
learning is asynchronous online instruction, usually via
the Internet. If a college or university is planning to enter
this arena, it must supply a number of related telecommunications
services to its students and must develop certain baseline
institutional capabilities. The final section of the survey
requested institutions to indicate whether or not they had
these capabilities.
The responses displayed in Table
R indicate that the 4-year public institutions had more computer-related
instructional and multi-media equipment and services available
to their students in 1997 than did either the community colleges
or the independent institutions. Whereas all public 4-year
institutions had institutional access to the World Wide Web
and an institutional web page, three (3) of the community
colleges and 10 independents did not have these. While 10
public 4-year institutions were Internet node sites, only
seven community colleges and 8 independent institutions had
the equipment for this direct link to the Internet.
Electronic bulletin boards,
computer conferencing systems, and class listservs are considered
by some as essential to online distance learning and can also
be enhancements to traditional classroom-based education.
Once again, the public 4-year institutions led the way in
the implementation of these services. All public 4-year institutions
offered these three applications; whereas about half the community
colleges and three-fourths of the independents did not.
| Institutions Surveyed |
Internet Node Site |
E-mail |
WWW Access |
Institutional Web Page |
Web page Capabilities for Students |
Bulletin Board or computer Conferencing system |
Class Listserv Capability |
Voice Mail |
Electronic Classroom |
Other |
| Four Year Public Institutions |
10 |
14 |
15 |
15 |
13 |
15 |
13 |
14 |
14 |
0 |
| Community Colleges |
7 |
16 |
15 |
15 |
5 |
11 |
9 |
17 |
18 |
2 |
| Independent Institutions |
8 |
11 |
13 |
14 |
11 |
7 |
7 |
11 |
8 |
0 |
| Total |
25 |
41 |
43 |
44 |
29 |
33 |
29 |
42 |
40 |
2 |
Electronic classrooms are classrooms
containing networked PCs which are tied together in a local
area network and are usually linked to the Internet. Such
classrooms allow students to work together on collaborative
projects, to contribute online (sometimes anonymously) to
classroom discussions, to do research on the Internet during
class, to engage in simulations, and many other applications.
All public institutions had at least one electronic classroom.
Eight (8) independent institutions had these classrooms.
The snapshot we have just reviewed
of distance learning in Maryland colleges and universities
during 1997 reveals both signs of promise and areas where
greater effort is needed. Clearly, the fact that Maryland
institutions offered 1,245 credit-bearing courses with enrollments
of 29,415 students indicates that Maryland higher education
will not be by-passed by the exploding growth of distance
education but will most surely "be a player."
One concern is that, during 1997,
few Maryland institutions were offering DE courses by asynchronous
online delivery. It must be a source of concern is that many
Maryland colleges and universities do not have the baseline
equipment and services necessary for this fastest growing
form of distance education. If Maryland institutions of higher
education are to be competitive with public institutions in
other states and with entrepreneurial institutions capable
of serving global markets (e.g., University of Phoenix
and Open University), and with commercial purveyors of educational
services, these technological gaps must be filled.
Particularly noteworthy is the
small number of public 4-year institutions and independent
colleges and universities offering a significant number of
courses by distance education. It is understandable that some
of the more specialized institutions with very specific missions
-- such as Baltimore Hebrew University, the Peabody Institute
of the Johns Hopkins University, or the Seafarers Harry
Lundeberg School of Seamanship -- might have no need for distance
education. The independent liberal arts colleges and comprehensive
public universities, however, may find that certain types
of students which they have targeted in the past (especially,
fully employed adults) are being attracted to the convenient
distance education courses instead of traditional classrooms.
If the smaller independent institutions are unable to attract
students in this market, this could be damaging to the diversity
of educational opportunities of which Maryland has always
been so proud.
Therefore, the messages for State
policymakers that emerge from the data discussed in this report
are these:
- Distance education is a large
and growing activity at many Maryland colleges and universities.
It is no longer an oddity nor an experiment, but is an
accepted and viable mode of instruction. If Maryland institutions
do not adopt these customer-friendly instructional methods,
they will lose enrollments to institutions that do.
- State policy should be focused
on enhancing educational opportunity for students throughout
the State and on keeping Maryland institutions competitive
with out-of-state suppliers of distance education, who
are reaching into every neighborhood with courses on cable
television and online to the home.
- State support is needed to
aid all Maryland higher education institutions to achieve
a baseline of technology equipment and services to prevent
our institutions from falling irreparably behind in the
adoption of distance learning and multi-media instruction.
- Maryland
colleges and universities should be given incentives to
adopt and explore the possibilities of distance education.
It is in the States interests and the interests
of the States citizens to utilize distance education
to make higher education opportunities more accessible
in all regions of the State.