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MD CAPS

FREQUENTLY ASKED QUESTIONS

 

 

Below are answers to the most common questions that we receive from students.  The complete MD CAPS User Guide for Students can be found on the homepage of the MD CAPS system once you log in.  Click on the “Help” icon at the top of the page.

 

Q6.      I forgot my MD CAPS user password.  What do I do?

A6.      Go to the MD CAPS login page at https://mdcaps.mhec.state.md.us and click on the link for “Forgot your username or password?”  You will be taken to a page where you will enter your username under the Forgot Password section of the page.  When you have entered your username, click the “GO” button.  The MD CAPS system will send you a new password at the email address associated with your user account.  Be sure to check your spam folder if you don’t see the password email in your inbox.  You will use the temporary password to log in and immediately be prompted to change your password to something you will remember.

  

Q7.      I forgot my MD CAPS username.  What do I do?

A7.      Go to the MD CAPS login page at https://mdcaps.mhec.state.md.us and click on the link for “Forgot your username or password?”  You will be taken to a page where you will enter your  first name, last name and your email address (the one associated with your MD CAPS account).  Then click the “GO” button.  The MD CAPS system will send you your user name at the email address associated with your user account.  Be sure to check your spam folder if you don’t see the password email in your inbox.

 

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