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MDCAPS Frequently Asked Questions

 Below are answers to the most common questions that we receive from students.  The complete MDCAPS User Guide for Students can be found on the homepage of the MDCAPS system once you log in.  Click on the “Help” icon at the top of the page.

 

Q6.      I forgot my MDCAPS user password.  What do I do?

A6.      Go to the MDCAPS login page at https://mdcaps.mhec.state.md.us and click on the link for “Forgot your username or password?”  You will be taken to a page where you will enter your username under the Forgot Password section of the page.  When you have entered your username, click the “GO” button.  The MDCAPS system will send you a new password at the email address associated with your user account.  Be sure to check your spam folder if you don’t see the password email in your inbox.  You will use the temporary password to log in and immediately be prompted to change your password to something you will remember.

  

Q7.      I forgot my MDCAPS username.  What do I do?

A7.      Go to the MDCAPS login page at https://mdcaps.mhec.state.md.us and click on the link for “Forgot your username or password?”  You will be taken to a page where you will enter your  first name, last name and your email address (the one associated with your MDCAPS account).  Then click the “GO” button.  The MDCAPS system will send you your user name at the email address associated with your user account.  Be sure to check your spam folder if you don’t see the password email in your inbox.