MDCAPS FREQUENTLY ASKED QUESTIONS
Below are answers to the most common questions that we receive from students. The complete MDCAPS User Guide for Students can be found on the homepage of the MDCAPS system once you log in. Click on the “Help” icon at the top of the page.
Q1. How do I get to the MDCAPS system?
A1. Go to the following website: https://mdcaps.mhec.state.md.us
Q2. How do I create a user id so that I can log in and see my information?
A2. You must click on the “Create a Student Login” link. You will then be taken to a web page where you will enter personally identifiable information so that the system can ensure that you are the correct user.
As part of your user id creation you will need to enter your email address. This MUST be a unique email address that no one else in the MDCAPS system uses. For example, if your brother already has an MDCAPS user id, you will NOT be allowed to use the same email address for your account. You will need to use a different email address.
You will be required to enter your Name, Social Security Number and birth date to confirm your identity. Please be sure to enter this information correctly. Incorrect information will significantly delay your access to the MDCAPS system, as the system will not be able to confirm your identity. Parents, if you are creating the account for your student, DO NOT enter your own information or that of another child (a common mistake).
You will be required to accept a user agreement, and then you will need to click on the “Create Login” button at the bottom of the page.
After you have created your login, an email from the MDCAPS system will be sent to the email address you listed in your login information. The email is for authentication purposes and requires you to activate your user account. You must click on the activation link in the email in order to activate your MDCAPS user account. Once you have activated your account, you are eligible to log in to your MDCAPS user account with the user name and password you created.
If you do not see an email from the MDCAPS system, check your spam folders, junk mail, automatically deleted mail, and spam filters. You MUST receive the email in order to activate your account. We can resend the email if you delete it by accident.
Be sure to write down your username, password, and the email address that you used to create your account so that you don’t forget it.